caged birdies

Sunday, December 5, 2010

We survived the TSA

Remember a couple of posts ago, I was worried about what I was going to tell my 90 year old grandmother about the new TSA process? Well, we had a bit of an issue getting to and from Key West. Let me start by saying that I appreciate the efforts to make flying safe and I understand that these screening efforts are in place because there are people trying to do very bad things. However, I believe that *if* you find something suspicious that you explain the process as you go.

We were flying out of Harrisburg International. One, because it's a smaller airport and two because we only had one stop between there and key west. We arrived at the airport nice and early with the understanding that we'll be flying on one of the busiest days for travel. There really wasn't a huge crowd so we thought getting through security would be a breeze.

As we zig-zagged through the cattle chutes people were being split between the X-Ray machines and the one full body scanner. Mom and Mom Mom went through X-Ray without problem. Brad, Eddie and I were put in the full body scanner line. Brad and I went through without incident. Eddie was pulled to the side. We figured his insulin pump gave them cause to do a pat-down and he was prepared in advance and provided medical documentation stating that he had the pump and vials of insulin.

What we weren't prepared for was after the pat-down when they pulled him into an opaque room and told me I couldn't follow him. I was told to go to my gate or wait at the seating area outside of the security area. This was AFTER I told them I was his wife and after they refused to tell me what was going on. For well over 15 minutes (that felt like hours) Eddie emerges. It seems that something set off the scanner and indicated that there was some kind of chemical that was on the 'list' of potential dangers.

For 15 minutes they went through his backpack that had our camera and computer. They ran gloved hands all over him and tested them. All the while not telling him why they were doing it. When it was all said and done, they told him that it was probably the gasoline from the gas station we stopped at on the way to the airport that triggered this extra treatment. They never once told him that he had the right to have someone with him or that he had a right to refuse this extra attention. They made him sign a piece of paper that stated something along the lines of being pleased with the treatment he received. At this time, they were calling for the pre-boarding of our flight. So what was he to do? Miss the flight and potentially not be permitted to fly? Of course he signed it.

Not to mention the fact that I was told nothing and watched 3 different security personnel go into the opaque room that held my husband. Uncertain as to what was going on. As he was being escorted to the seating area where I was anxiously waiting, the security escort told him that he was really sorry and that most of them didn't have a whole lot of training and what training they did have didn't include how to treat the people they were essentially groping.

Since we were leaving for what was going to be a very nice and relaxing trip to warmer weather, we boarded our plane. Thinking that this was just a once and done occurrence, we put this incident out of the way with the intent to voice our concern when we returned. Knowing that Eddie wouldn't be pumping gas on the return flight home, we didn't really think we'd experience the same incident again.

Key West was great. The weather was warm and we had beautiful weather. Mom Mom really enjoyed seeing all of the cats, chickens and houses. We ate fresh seafood, saw stunning sunsets and many ships large and small. Because we were constantly going, Mom Mom's joints were bothering her so she was using quite a bit of ben-gay and horse lineament. And not just a little bit either. We could feel it on our skin just by pushing her in the wheel chair.

The day we left, Mom Mom applied her standard quarter of a tube of ben-gay and horse lineament, packed her bags and waited til it was time to leave the house for the air port. Key West doesn't have the body scanners so we really didn't think we would run into any issues in security. Mom walked through ok, Brad and I walked through ok and Eddie walked through without incident. Mom Mom made it through fine but they had to inspect her wheel chair.

As we are sitting on the other side of security putting our shoes back on and helping Mom Mom, a TSA agent tells Mom Mom that they need to do further screening. THIS was what I was worried about. The agent was very nice and explained exactly what she was doing. She was even a little less gropey when performing the pat-down. She explained that the wheel chair tested positive for chemical traces. They noticed that Mom Mom was older and likely not a terrorist but protocol indicated that they had to test their gloves after the pat-down just in case.

We anxiously waited, praying that Mom Mom wouldn't have to go through the same indignity that Eddie had to. After a minute or so the agent walks up to Mom Mom and asks her if she takes any medication as that was what the machine indicated. So Mom Mom rattled off the booklet of medication she takes on a daily basis. The TSA agent asks if any of them are liquid to which Mom Mom replied no.

This confused the TSA agent, who then mentioned that they will more than likely have to do further screening. As she was walking to get an airport wheel chair to transport Mom Mom to locations unknown, my brilliant brother says 'wait! Does ben-gay count?' The TSA agent said of course, the chemicals could very easily have set off the machines. We all look at each other and laugh. The near entire tube that Mom Mom applied the past week had seeped into the wheelchair, coating it in the chemicals and lotion.

Satisfied with our revelation, the TSA agent released us and let us continue on to our gate. It's amazing what sets off these machines. It's also amazing that most agents have little to no training on how to deal with the people they are 'investigating' and how far they are willing to go based on appearance. So lesson learned, be extremely careful before going through security. Hope that you get someone who has good interpersonal skills and who has been properly trained. And for gods sake, don't coat yourself in ben-gay!!!

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